When it loads it works but...
January 17, 2018

When it loads it works but...

Brian Nizinsky | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Free

Overall Satisfaction with Hootsuite Free

I have used the free version of Hootsuite for both personal and professional reasons. On the professional side it was used as a collaboration tool for multiple people to post to social channels at the same time and provide visibility to what was in the queue. It solves the issue of managing multiple social accounts across both people and channels.
  • Easy to use browser and apps to allow for posting.
  • Easy to understand the queue of posts
  • Post once and share across multiple social networks.
  • I would say Hootsuite failed to load about 80% of the time. Not sure what was going on but it was very frustrating.
  • Sometimes if you were sharing an image the image would not show up in the feed (especially on Facebook).
2 - Marketing and PR
  • Since its free it will have a positive ROI from a hard cost perspective but if you find yourself wasting your time trying to get it to load then there is a negative ROI on your time.
  • Buffer
I left HootSuite Free for Buffer and I am happy I did. Buffer never fails to load and it has all the features I need from a social media scheduling app.
If you are at a small company then give it a try but its not suitable for a large scale enterprise for managing social media. Since there is a free version you can give it a try before investing but I encourage you to test it for stability and consistency before investing in the paid version.

Hootsuite Feature Ratings

Boolean keyword searches
6
Filtering out noise/spam
4
Sentiment analysis
2
Broad channel coverage
6
Content planning and scheduling
7
Audience targeting
4
Content optimization
3
Workflow management
3
Bulk actions
5
Not Rated
Twitter
8
Facebook
6
LinkedIn
7
Google+
7
Instagram
6
Pinterest
6
YouTube
6
Campaign success analytics
5
Real-time tracking
4
Competitor analysis
3
Role-based user permissions & privileges
8
Mobile access
4