Overall Satisfaction with Hootsuite Free
We no longer use Hootsuite Free. The reason behind this is because we found it to be a non-user friendly platform. In addition, I was limited to how many platforms I could integrate before I was forced to purchase. I liked that other sites allowed a try before you buy option which made it easy to switch from Hootsuite Free to our new platform. It was difficult to navigate without much how-to or direction. I could not use it without getting frustrated.
- It does have a litany of add-ins which is nice when you know how to use them and when to use them.
- It has a multitude of options to choose from to add to your dashboards and you can add many of them.
- It is simple to sign up and get started.
- It is hard to navigate.
- I had a hard time with its user interface because I did not like having to scroll from side to side to see information in addition to scrolling up and down.
- It needs to be more streamlined and easier on the eyes.
We no longer use Hootsuite Free because we now use Sprout Social which gives us a better overall insight to our social activity. We have two hotel properties we manage. Both properties have their own unique profiles for Facebook, Instagram, and Twitter.
I only looked at TweetDeck to realize it wasn't what I needed because I needed something more comprehensive. But Sprout Social has delivered and then some. I love how easy it is to use and it's user-friendly interface.