Hotjar

Hotjar Reviews

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Zach Ettelman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Hotjar is a SaaS-based company, and as such has a good support service. Users can quickly submit support tickets through Hotjar's online portal. Enterprise customers get access to additional support members and have SLAs to support their larger, more complex needs. Overall, Hotjar is extremely reliable and I've never had to reach out to customer support.

What is Hotjar?

Hotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing.

The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand.

Hotjar Video

Intro to Hotjar

Hotjar Competitors

Hotjar Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Basic$02k pageviews/per day
Plus$3910k pageviews per day/per month
Business$9920k pageviews per day/per month

Hotjar Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is Hotjar?

Hotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand.

What is Hotjar's best feature?

Reviewers rate Usability and Support Rating highest, with a score of 9.5.

Who uses Hotjar?

The most common users of Hotjar are from Small Businesses and the Marketing & Advertising industry.