Overall Satisfaction with HubSpot
When I started my current job I had a lot to learn to get up to speed on the programs we use. HubSpot was by far the most direct and user friendly of our software programs. Their tech support is always readily available to help walk you through step-by-step if you get stuck, which has been helpful on multiple occasions. We use HubSpot to manage our social media accounts, create our websites, and organize our contacts and it has been a life saver. I highly recommend HubSpot!
- HubSpot keeps my clients social media accounts organized AND makes for easy analytic reports
- HubSpot helps us manage all of our contacts by keeping a log of all communication between us and them
- Customer service is beyond helpful -- HubSpot team members are always available for support
- I work in PR and I would like to see more options for our goals. Rather than just creating "Leads" in our contact list, allow us to label our contacts based on what media outlet they are from.
- We offer better customer service by having stronger analytic reports
- We are able to reach out to more contacts, because we can easily log who we have already contacted
Hootsuite Pro is great, but in a simple way. HubSpot takes you ten steps beyond what Hootsuite can provide. HubSpot has revolutionized social media management. I am able to manage all my clients accounts in one place. I can quickly create analytic reports for my team. And I love that I can now incorporate HubSpot into my web browser. If I catch an article online that I want to tweet, I can do it from there without reverting back to HubSpot.