Overall Satisfaction with HubSpot
We are currently using HubSpot for our inbound marketing. While currently only our sales, marketing, and digital departments are using, I foresee it being rolled out to the entire company in the near future. Hubspot is becoming the key for ZRGMarketing to not only become our area's marketing resource for businesses but also to become thought leaders in every aspect of our industry.
- Their certification trainings are easy to understand and are a valuable resource, even for non HubSpot users.
- HubSpot's staff is extremely knowledgeable and helpful. I feel they go above and beyond in finding ways to help our company grow. Even the president of HubSpot has contacted us with ideas, which would be unheard of in the majority of other businesses of this type.
- They touch base quite frequently. There is no lack of communication and they definitely do not leave you alone to flounder your way through the program!
- Hard to tell if HubSpot's fault or just when I was brought in on the project, but a greater understanding of all the moving pieces from the beginning would have been helpful.
- Would like to see checklists for doing certain functions in the system. Training was done over a phone conference, so it's hard to catch everything that is important.
- More staff is being brought in to do certain functions within HubSpot. A checklist of certain tasks would be very helpful, rather than having to create one to train new people.
- Positive: We are continually getting new leads and customers that are specifically attributable to using HubSpot that we would not have reached on our own.
- Positive: Know where your leads are in the funnel at all times! We're able to specifically market to our leads appropriately based upon where they are in the funnel, leading to less aggravation on their part.
- Positive: The speed of lead conversion is astounding! By having such a great program such as HubSpot, we're able to convert many people that we would not have had access to as well as doing so with a shorter than ever turnaround!
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