HubSpot GSD "gets s.... done"
Updated December 25, 2017

HubSpot GSD "gets s.... done"

Alex Chapman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with HubSpot

We use Hubspot as our content management system for our website, our CRM and also for all the inbound marketing processes. We moved across almost exactly 12 months ago and got rid of all the PAIN(!) of WordPress, themes, CRM, mail tools and an endless selection of third party tools - all of which we were trying to integrate to do just what HubSpot already did - and a thousand times better!
We now use HubSpot for everything - albeit we are still only just scratching the surface of its capabilities. I just love it and my stress levels have gone down hugely. (Even though I have a strong technical background, the prior two years we tried to get a website working with a developer and failed - we junked the whole thing and got up-and-working on HubSpot in just a few weeks).
The other thing that's great about HubSpot is that there are so many skilled and talented people who work in the HubSpot community, so getting excellent help at very affordable cost is now so easy. Any small organisation - who wants to look like they have a "big organisation" budget can really benefit.
In learning how to use HubSpot, you also learn how to "do" inbound marketing. The support is fast, knowledgeable and enthusiastic so you never get stuck.
  • Content loading is a cinch. And the templates make it easy for everyone to keep to a consistent look and feel.
  • Emails are easy to set up and send to your list.
  • Ease of use - even non technical people can load content and use the HubSpot tools - it's so easy to onboard new people to using HubSpot.
  • It has the wonderful quality of being both easy to start with and then rich enough to keep you going.
  • Honestly - its so much better than all the "stuff" I was using previously - at the moment I can't think of a "con".
  • We are doubling our traffic each month - pretty neat!
  • More importantly we get tracking stats and Hubspot support helps us to understand what these mean - e.g. 4.5% clicks on a form - is that good or bad - so that we can then plan what to do next.
  • My stress levels have gone down! Even though my to-do list is getting longer because I can see so many opportunities. ;-)
  • I firmly believe than when we develop into a $50million/yr business from effectively a new startup - we will see the day we discovered Hubspot as one of our key turning points. We knew what we wanted to do and Hubspot has helped us to get the message out.
We were using Wordpress with countless plugins - Aweber, MailChimp, Salesforce, Zapier, Buffer - you name and we probably used it. Plus loads of third party analytics e.g. Moz. It was a nightmare.
Every business can use Hubspot.

HubSpot Marketing Hub Feature Ratings

WYSIWYG email editor
9
Dynamic content
9
Ability to test dynamic content
9
Landing pages
10
A/B testing
Not Rated
Mobile optimization
8
Email deliverability reporting
9
List management
9
Triggered drip sequences
9
Lead nurturing
9
Lead scoring and grading
9
Data quality management
9
Automated sales alerts and tasks
10
Calendaring
10
Event/webinar marketing
7
Social sharing and campaigns
9
Social profile integration
9
Dashboards
9
Standard reports
9
Custom reports
Not Rated
API
Not Rated
Role-based workflow & approvals
9
Customizability
10
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated

HubSpot Support

knowledgeable support and you get answers fast!
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I asked a really obscure question re URLS and SEO and they were able to answer it.