HubSpot is not for everyone
May 03, 2021
HubSpot is not for everyone
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with HubSpot CRM
We have been using HubSpot in Marketing and Sales. I have used Salesforce before and I still think it is superior to HubSpot. Don't get me wrong, HubSpot does its thing, but, if I had to choose, it wouldn't be my first option. One thing that annoys me is the usability of it. The buttons are never at reach and you have to scroll down as they are located at the bottom of the page. Why don't they make it more user-friendly (Fitts' law)? It would take away the negativity I have about the platform itself. Sequences are fine and easy to use but, I don't like the fact that my email signature can't be the same as it is on Gmail. Tasks are easy to set. Phone calls can be done easily from the browser. It works. Not the best but will help you with your daily tasks.
- Tasks
- Calls
- Sequence
- Interface
- Usability
- Lack of pipeline details
- Not aware
Salesforce is more detailed and gives you more powerful insights.
Do you think HubSpot CRM delivers good value for the price?
Not sure
Are you happy with HubSpot CRM's feature set?
Yes
Did HubSpot CRM live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of HubSpot CRM go as expected?
I wasn't involved with the implementation phase
Would you buy HubSpot CRM again?
No