Item: HubSpot CRM
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We use HubSpot as a complete CRM. Easy to set up and customizable for a variety of use cases. It's quick to filter and set up new reports to drill down on customer data. The interface is also intuitive and easy for new users to navigate - minimizing training and onboarding friction with a new CRM.

Pros and Cons

Quick and clear reporting.
User-friendly interface.
Smooth app integrations.

Honestly, I'm really happy with HubSpot. I don't have any friction points or changes off the top of my head.

Return on Investment

Helped us drill down to tangible goals for pipeline development.

Usability

It's very intuitive and easy to use. New employees can ramp up quickly and find their own insights as well.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Other Software Used

PandaDoc, Zapier

Likelihood to Recommend

Great CRM fit for a small company looking for agile navigation through customer data.

Intuitive and easy reporting!

Overall Satisfaction with HubSpot CRM