Spot on.
January 27, 2022

Spot on.

Madhu Prasad | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I love that HubSpot takes care of the mundane aspects of sales follow-ups, while still allowing a personable approach. For me, the email sequencing capabilities have changed my workflow and enabled me to scale up my outbound, so I can't live without it. It's straightforward and easy to use.
  • Dashboard
  • prospecting
  • sequence
  • templates
  • deal creation
  • dashbard
  • Sequence changes
  • mobile app UI
  • automatic email numbers should increase in a sequence. It is limited to 5 for now
  • Deals creation
  • Dashboard
  • revenue growth
  • cost effective
  • increase sales activity
  • time saving
  • automating mundane tasks
It is a user-friendly interface. Onboarding was easy & much better than our previous tool. Integrations are smooth & make working more efficient. After onboarding as a BDR, we instantly noticed the benefits. From template creation to importing contacts at lightning speed, we are very happy with HubSpot.io I do feel it is the best prospecting tool out there & we have generated a lot of leads using HubSpot.
  • Outreach
HubSpot has been an excellent tool for engaging with prospects, picking insights on what's resonating, and also managing the workflows by setting up templates, snippets, etc. I particularly liked the interface and how customer-friendly it is. Some of the features I've loved using are A/B Testing, Templates, Building a collection of campaigns to organize content internally, time engagement insights, etc.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It allows for sales teams to easily sequence and set tasks for prospects for effective and organized prospecting and opportunity follow-up. The integrations it has with Gmail and it allows for easy sequencing, visibility into email opens, and "templates" for quick responses to prospect and customer inquiries. It's incredibly robust, yet also very easy to use. They also have a tremendous support team.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
9
Interaction tracking
10
Case management
9
Call center management
9
Help desk management
9
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Social data
10
Social engagement
10
Marketing automation
10
Compensation management
10
Mobile access
10