Item: HubSpot CRM
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Every day to reach out to clients. Helps us organize outreach efforts and stay focused/on track. All the salespeople use it and SDR and BDR use it for everything. We also integrate it with our email and other software. One problem it fixes is that we can see what other team members are doing and who they have contacted

Pros and Cons

Ease of use
organization
Sequences

Only 5 automated emails is tough
zoominfo integration isn't the best
Uploaded companies without url can be wacky
Easy to learn but hard to master

Return on Investment

Increased sales
Efficiency
Logging activity everyday

Usability

I have not used any other CRM softwares so I do not think it would be fair for me to compare HubSpot to the other CRMS. But compared to other software I have used, it looks nice, works well, and it does what I need it to do. Very good.

Alternatives Considered

I have not used any other CRMS. But I would say HubSpot is good. I do not think it is fair for me to compare other CRMs because I am newer to the sales side of the business. I had no role in selecting HubSpot. It's a household name and has heard it before working here.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Likelihood to Recommend

Every day I use it. It is well suited for email, text, and calls. I would love to see more LinkedIn-focused features in the future but for now, the functions in place are good and I really would not change very much. Perfect for scenarios where you need to collaborate outreach attempts with your team.

Very good!

Overall Satisfaction with HubSpot CRM