Can't do my job with out HubSpot
April 29, 2022
Can't do my job with out HubSpot
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with HubSpot CRM
We use HubSpot to organize and handle all inbound communications from all 11 stores, including our live chat on our website. We also use it to track catering sales for 7 of those stores. We use reporting to track tickets of issues customers have with the food they purchase, issues with the app we have for our stores, and track fundraising and philanthropy events we host. I could not do my job without it.
- Ticket tracking
- Reports
- Behind the scenes communication amongst our employees
- Their customer service is great!
- Organizing of the inbox
- Making simple things like marking an email as unread!!!!!
- Wish reports were just a little more customizable
- Cost savings- With HubSpot it makes it possible for me to take on more than without. Without it, I would have to hire at least 2 more people.
I mentioned this previously. For the business I am in now, this platform offers just what we need and not too much.
Do you think HubSpot CRM delivers good value for the price?
Yes
Are you happy with HubSpot CRM's feature set?
Yes
Did HubSpot CRM live up to sales and marketing promises?
Yes
Did implementation of HubSpot CRM go as expected?
Yes
Would you buy HubSpot CRM again?
Yes