The best sales tool - HubSpot CRM
June 30, 2022

The best sales tool - HubSpot CRM

Shreyasi Kundale | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

1) Helps me to store and make sure that I have the complete list of leads that I have contacted in past months/weeks/years in the CRM 2) What stage of deal I am working in all the deals 3) Helps to track those deals and make decisions to close them 4) Indirectly to generate revenue and achieve my targets 5) Followup with the clients and complete tasks in timely manner 6) To create the report end of every month 7) Very user-friendly and simple to use software 8) The business problems like lack of timely communication with the prospects and achieving monthly targets are addressed efficiently through HubSpot

Pros

  • Helps to keep track on Deal stage thereby achieving targets
  • Notifies about the Overdue and upcoming tasks
  • Integrates with other apps to send emails and make calls

Cons

  • Provide a dashboard to track number of calls
  • Suggest the deal stage to be moved after a few steps of followups
  • Very good tool for achieving targets thereby revenue growth
  • Helps to close deals in shorter span by consistent followup reminders
Clear dashboard with easy to use the framework and very user friendly
Helps to avoid confusion amongst deals that are targeted by more than one sales rep at a time
HubSpot's framework is easy to understand even for the first time user

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Slack, Front, Jira Work Management (Jira Core)
HubSpot is perfect tool when it comes to sales but may be not relevant for customer support/success

HubSpot CRM Feature Ratings

6.2
Customer data management / contact management
7
Workflow management
5
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
8
Quote & order management
5
Interaction tracking
5
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
5.5
Lead management
5
Email marketing
6
6.0
Task management
6
Billing and invoicing management
6
Reporting
6
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
5.7
Custom fields
6
Custom objects
5
API for custom integration
6
7.0
Role-based user permissions
7
Single sign-on capability
7
8.0
Social data
8
Social engagement
8
8.0
Marketing automation
8
Compensation management
8
8.0
Mobile access
8

Comments

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