Great CRM.
June 30, 2022

Great CRM.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

What I do, is manage B2B network, build up connections, cold emailing and cold calling, prospecting, search for partners, distributors, wholesalers, retailers... HubSpot helps us to save all the companies we have found and are useful to us, making templates for emails, reminding us by making a task, and helping with useful tips and recommendations. I would definitely recommend the CRM.

Pros

  • Templates.
  • Reminders for tasks.
  • Building network.

Cons

  • By making contacts automatically but not linking with main company.
  • The time from building a connection to make a deal is much shorter.
Could be better in linking and finding contacts. Overall very good.
It's easier for the teamwork as everything on CRM is transparent and makes communication in the team better.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Very easy to learn and navigate, also helpful for the next employees that come to the company and already have all the data collected on one platform. Easy to do all the tasks because HubSpot reminds us.

HubSpot CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
10
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
9.0
Lead management
8
Email marketing
10
10.0
Task management
10
Billing and invoicing management
Not Rated
Reporting
10
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
10.0
Custom fields
10
Custom objects
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
7.0
Social data
7
Social engagement
7
6.5
Marketing automation
7
Compensation management
6
Not Rated
Mobile access
Not Rated

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