HubSpot For Sales
July 26, 2022

HubSpot For Sales

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Very helpful to keep track of a variety of tasks that I need to manage throughout the day. I manage thousands of accounts at any given time, and the organizational structure of HubSpot makes managing them a breeze. Helpful for keeping track of new leads as well as existing accounts.

Pros

  • organization
  • task management
  • note taking

Cons

  • ability to change default task reminder date
  • not all emails track
  • edit phone numbers in contacts with having a separate box open
  • growth
  • sales volume
  • customer satisfaction
The other CRM experience I have was used specifically for my company at the time and is too different to compare.
Unfortunately my marketing team does not use hubspot, so I can't give any accurate feedback.
Like I said, all other CRM experience was proprietary and is difficult to compare to hubspot.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Task management is the best use of Hubspot. It keeps me on track with all of the deals that I need to follow up on and the state of those deals. My sales process has many steps and Hubspot makes it easy for me to keep track of the state of each deal.

HubSpot CRM Feature Ratings

8.3
Customer data management / contact management
9
Workflow management
9
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
8
Quote & order management
7
Interaction tracking
9
8.0
Case management
8
Call center management
8
Help desk management
8
9.0
Lead management
9
Email marketing
9
8.7
Task management
10
Billing and invoicing management
7
Reporting
9
8.3
Forecasting
7
Pipeline visualization
9
Customizable reports
9
8.0
Custom fields
8
Custom objects
8
API for custom integration
8
8.0
Role-based user permissions
8
Single sign-on capability
8
9.0
Social data
9
Social engagement
9
7.0
Marketing automation
7
Compensation management
7
8.0
Mobile access
8

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