A good virtual colleague, in your word-day.
July 07, 2023

A good virtual colleague, in your word-day.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot constantly during the day as CRM. Such an helpful tool to manage contacts and relations progress day-by-day.

Pros

  • data organization
  • user interface
  • clustering

Cons

  • a tab to add the company in contact
  • marketing funnel
  • internal contacts management
  • prospect relations and scheduling
Previously I worked with Vtiger, but HubSpot is absolutely much better.
It's a perfect connector between these two departments.
I used Vtiger for more that 6 years, but HubSpot has such more functions.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Slack, Asana, Harvest
In my opinion, HubSpot fits perfectly for a Digital Agency.

HubSpot CRM Feature Ratings

9.2
Customer data management / contact management
9
Workflow management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
9
Interaction tracking
9
9.0
Case management
9
9.5
Lead management
10
Email marketing
9
10.0
Reporting
10
9.5
Pipeline visualization
10
Customizable reports
9
9.3
Custom fields
9
Custom objects
9
API for custom integration
10
9.0
Role-based user permissions
9
Single sign-on capability
9
Social CRM ()
Not Rated
9.0
Marketing automation
9
10.0
Mobile access
10

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