Prospecting Tool
February 20, 2021

Prospecting Tool

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with HubSpot Sales Hub

At our organization we currently use HubSpot as a CRM tool within our sales team. It does allow us to manage email/call tasks and look at past communications with a client.
  • Allows you to set up a cadence that is easily tracked and managed.
  • It does track bounces and invalid emails.
  • It does really well tracking all sorts of metrics.
  • It can be slow at times.
  • There are sometimes issues when making a call through the platform.
  • There are bugs and one time all of the tasks disappeared for no reason.
  • It has allowed us to see what emails work and which ones don't.

Do you think HubSpot Sales Hub delivers good value for the price?

Yes

Are you happy with HubSpot Sales Hub's feature set?

Yes

Did HubSpot Sales Hub live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot Sales Hub go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot Sales Hub again?

Yes

When sending out emails to a large audience it allows you to set up call and email cadences which shows a lot of metrics that are important.

HubSpot Sales Hub Support

Our account manager has taken a few days to get back to us when we have had issues in the past.

Using HubSpot Sales Hub

HubSpot can be a little weird in its interface and can sometimes be slow. It is a good product, however, there are some shortcomings.