Four years in and still happy!
April 15, 2021
Four years in and still happy!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with HubSpot Sales Hub
We use Hubspot Sales across the whole company. It has proven to be invaluable to our team over the last few years allowing us to easily and efficiently address several key issues, including email sequencing, various integrations. We have also been able to improve customer service using tickets, templates, and canned snippets. One of our biggest problems was always scheduling/reaching leads but we have been able to make big improvements once we started utilizing the meeting scheduler tool.
- Deal Pipeline: Easily allows us to track big picture.
- Email templates/integration with Gmail: Saves countless hours for customer service reps.
- Meeting scheduling: Increased our ability to set up calls with leads.
- Sales starter only allows for 2 deal pipelines per account.
- Reports could be broader/have more options.
- Mobile app lacks functionality.
- Email templates.
- Automation
- Ease of integration with other key apps.
- Enables us to reach more leads.
- Saves time for customer service reps.
- Allows us to be more proactive in dealing with customer service issues (using tickets).
Do you think HubSpot Sales Hub delivers good value for the price?
Yes
Are you happy with HubSpot Sales Hub's feature set?
Yes
Did HubSpot Sales Hub live up to sales and marketing promises?
Yes
Did implementation of HubSpot Sales Hub go as expected?
Yes
Would you buy HubSpot Sales Hub again?
Yes