Smart Intercom :D
Updated February 17, 2025

Smart Intercom :D

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Intercom

Handling clients, monitor their data and directly deal with them, and for analysis and customer behavior

Pros

  • Building app interface
  • sending bulk emails and mobile carousels
  • chat and conversations

Cons

  • Arabic emails
  • Arabic carousels
  • Adding some GIF
  • flexible sending times
  • Adding merge option for chats and emails
  • Increased website and app leads
  • chatbot
  • great analysis for bulk emails and great rules
it's really easy, easy to add macros and draft, link FAQ to the chat and email
Yes, however, there is some verified app integrations and some not verified where we have to take care to add them carefully. But overall the integrations are perfect, some is not available but generally for example I'm using Trello which is great integration with Intercom
Intercom missing the merging option, it's way easier but the merging is very important. However, Zendesk is little bit old fashion and not modern like Intercom

Do you think Fin by Intercom delivers good value for the price?

Yes

Are you happy with Fin by Intercom's feature set?

Yes

Did Fin by Intercom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Fin by Intercom go as expected?

Yes

Would you buy Fin by Intercom again?

Yes

Slack, Trello, Notion
Fast, have great features to be added to the app, I liked the chat and conversation experience.

Fin by Intercom Feature Ratings

Comments

More Reviews of Fin by Intercom

  1. Home
  2. AI Chatbot Software
  3. Fin by Intercom Reviews
  4. User Review of Fin by Intercom