A Payroll System to meets your Ever Changing Needs
March 25, 2024

A Payroll System to meets your Ever Changing Needs

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Software Version

iSolved (modern)

Modules Used

  • Mojo
  • Payroll
  • Human Resources
  • Benefits Enrollment
  • Time and Attendance
  • Hire
  • Learn
  • Learn Pro
  • Compliance
  • Data Integration & Audit

Overall Satisfaction with isolved

We use the platform to process our clients payrolls as well as out own internal payroll for 100 employees. The system meets and continues to adjust with our changing needs not only with our internal organization, but our clients that are in over 35 states. We currently use all modules outside of Compensation Management.
  • Tax Filing
  • Compliance
  • Payroll Customization
  • Multi-State Processing
  • Time Keeping
  • Onboarding
  • Scheduling needs to be built out further to compete with single scheduling platforms in the industry
  • The Benefit platform needs a number of items. The reporting out of the system is not great which has caused us to switch over to using Employee Navigator. We would prefer to use the isolved system, but as a benefit broker, trying to get the accurate information out, is not reliable.
  • The window redesign has made it more difficult to make edits or changes as now there are 3-5 clicks to add accrual plans or edit eligibility rules where before there was one.
  • We have eliminated tax errors
  • decreased salary dollars allocated to processing payroll- 20% savings here
  • Ability to onboarding more clients faster due to the ease of implementation. We went from 1-2 clients in our old system, per quarter, per implementation rep to 6-8 now.
As a partner, we are typically only using the netsuite side of support which can be lacking.
Having a single database platform allows all HR staff to obtain the information quicker and more accurately for our audits and our employees.
Asure was a very small business platform with a very weak tax engine, so isolved has been a huge improvement for us. I would say in comparison to Proliant, isolved lacks on the report writer, true SSO with Employee Navigator and the report writer.
UKG is similar in the sense of a single database system, but isolved is much better with service and overall products.

Do you think isolved delivers good value for the price?

Yes

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

Yes

Did implementation of isolved go as expected?

Yes

Would you buy isolved again?

Yes

bswift, Proliant, Asure HR (People Success Platform)
Healthcare is a harder industry to work with in the system because of some of the scheduling and time limitations. Job costing can also be a little difficult.

The majority of our multi-state clients are great as they have had difficulty with other system in the past due to multi-state processing and working jobs across state lines.

isolved Feature Ratings

Employee demographic data
9
Employment history
10
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Support for external payroll vendors
7
Off-cycle/On-Demand payment
10
Benefit plan administration
4
Direct deposit files
10
Salary revision and increment management
8
Reimbursement management
10
Approval workflow
10
Balance details
7
Annual carry-forward and encashment
7
View and generate pay and benefit information
9
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
7
Tracking of all physical assets
9
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
6
Performance plans
6
Performance improvement plans
6
Review status tracking
6
Review reminders
7
Multiple review frequency
7
Create succession plans/pools
7
Candidate ranking
7
Candidate search
6
Candidate development
5
New hire portal
8
Manager tracking tools
8
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
5
Performance tracking
8
Job Requisition Management
7
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Duplicate Candidate Prevention
7
Applicant Tracking
8
Notifications and Alerts
7