GoToConnect: Worth a chance.
February 08, 2019

GoToConnect: Worth a chance.

Bryant Peek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToConnect (formerly Jive)

GoToConnect solves the seamless integration of mobile offices. Being able to stay connected from remote locations, even while on the road. They also give us the ability to send out SMS messages to our clients that prefer that over an actual voice call.
  • Technical Support
  • Device Support
  • Price point
  • The only thing I would like to see is an actual softphone we can use with the platform.
  • Return on investment is through the roof
  • Intake productivity has increased
Cost, hands down it beats the competition.

GoTo Connect Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
7
Call reports
8
Directory of employee names
Not Rated
Answering rules
10
Call recording
5
Call park
Not Rated
Call screening
Not Rated
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
10
Mobile app for iOS
10
Mobile app for Android
10