Overall Satisfaction with GoToConnect (formerly Jive)
IT's our phone system. We also use the conference and cloud voicemail features.
- Ease of set up
- Competitive cost
- Customer service: there is always someone readily available to assist when needed.
- The administrative website is hard to figure out.
- Positive ROI. When starting a new business, it's important to keep costs as low as possible.
- I liked that when I obtained the system there was not an initial set up fee.
- I liked that there was an option for phones without an upfront cost.
We used Ring Central and it was expensive compared to GoToConnect, and not as easy to get help.