Join.me, great software, unless you use a Chromebook
December 14, 2017

Join.me, great software, unless you use a Chromebook

Will Paccione | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Join.me

A big part of our company consists of building websites. After our client's website goes live, we teach them how to use it. Many of our clients aren't local, so we use Join.me to teach them to edit and update text, add images, change phone numbers, etc on the website. We trained everyone from the owner of the company, to their team members and all seem to be able to use Join.me without issue.
  • One of the things I like about Join.me is my branded url that I can send people when I need them to join. It was very easy to make links for them right to my specific meeting.
  • Join.me has very good video quality. The person on the other end doesn't seem to have much of a lag, if any at all.
  • Easy enough to change presenters, which you need the pro version for.
  • I usually use Join.me when on the actual phone with a person. I've tried a couple of times using the call-in phone number and had issues hearing the other person, but that could be due to the other person's computer setup.
  • Join.me has a Chrome browser extension, but they don't have a Chromebook specific app for my Chromebook. My laptop is a Chromebook and I use it enough where I would have liked to get on a conference with a client to no avail. This is very frustrating as there are a lot of Chromebooks being sold.
  • The pricing shows how much per month, but the * says: "*Amount shown is price per month and billed on an annual per user basis."
  • Now sure why software does that. Just give me a yearly price.
  • Join.me helped me with the ease of training clients
  • Once again, the lack of support for Chromebook, unless I've missed it, but when I Google it, I get other websites, and the app for the Chrome browser, not the Chromebook. Although some Chromebooks are Android app capable, so I may give that a try,
  • Join.me allows me to train my own team members. So the efficiency of saving on gasoline, ha.
I used Join.me, as I believe I found a coupon for it when I originally started so it wasn't too expensive. I know I compared it to GoToMeeting and it was less expensive than that. I also believe you get more for your dollar with Join.me when comparing the feature list. I think there's a version of Crankwheel that may suit me as I'm always looking.
I've recommended Join.me to people who don't use a lot of screen sharing as they have a free version which would suit them just fine.

Join.me is not suited for people who have Chromebooks. I'm a tech guy and a lot of people come to me to ask about what hardware/software they should buy. I've been telling them how great Chromebooks are, and they love them. Kind of tough to recommend Join.me to them... as they'd be wasting their money since the Join.me download won't work.

Join.me (discontinued) Feature Ratings

High quality audio
6
High quality video
9
Low bandwidth requirements
5
Mobile support
5
Desktop sharing
8
Whiteboards
3
Calendar integration
7
Meeting initiation
7
Integrates with social media
6
Record meetings / events
7
Slideshows
7
Live chat
8
User authentication
5
Participant roles & permissions
5
Confidential attendee list
7