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Easy, effective, multi-platform collaboration for teams and clients
December 14, 2017

Easy, effective, multi-platform collaboration for teams and clients

Gil Lopez CTS ING | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Join.me

join.me is used internally and externally for our communications and coordination between teams and clients. It leverages the hardware already placed at the desktop, on most laptops, and in most our conference rooms. Simple deployment, ad-hoc sessions, and scheduling capabilities make it an ideal medium. Its customization features for our company branding provide a unique user experience setting it apart from other similar technologies.
  • Customizable user interface, provides a great opportunity for branding and enhances the user experience.
  • Personalized meeting space name for each user. Makes it simple to share and use with clients and multiple users.
  • Excellent integration with Outlook and Okta.
  • Excellent quality of audio and video for both LAN and WAN.
  • Additional music-on-hold selections.
  • Automatic authentication with Outlook (as opposed to having to authenticate every time outlook starts).
  • Active video scaling or multi-window support on 4K monitors would be a welcome feature.
  • Teams collaborate efficiently, particularly when traveling or telecommuting.
  • Recording capabilities are an excellent feature for training activities that can be viewed afterwards.
  • Clients appreciate the permanent link and recognizable name for repeat meetings, easy to remember.
Similar offerings. Join.me was selected due to easy, consistent management. Quickly embraced by our teams, uses the hardware already in place. Each user gets his / her private meeting space or can generate a one time code for ad-hoc meetings. In general, join.me provided agility and ease of communications for our mobility requirements.
Excellent for one-to-one or small group meetings that use USB cameras and microphones. Works well also for one-to-many type of meetings.
In applications where many-to-one or many-to-many scenarios are needed, external microphones and PTZ camera integrations are needed to produce good results.USB gateways work particularly well for these kind of integrations.

Join.me (discontinued) Feature Ratings

9.0
High quality audio
9
High quality video
9
Low bandwidth requirements
8
Mobile support
10
8.0
Desktop sharing
9
Whiteboards
7
8.0
Calendar integration
9
Meeting initiation
8
Integrates with social media
7
Record meetings / events
9
Slideshows
7
9.0
Live chat
9
Audience polling
Not Rated
Q&A
Not Rated
7.5
User authentication
8
Participant roles & permissions
7
Confidential attendee list
Not Rated
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Evaluating Join.me and Competitors

Yes - Join.me replaced High-five based on our needs and the hardware requirements of our meeting spaces. Join.me does not require special hardware to function and can be enhanced with USB-based cameras, microphones, and other devices. High-five required proprietary hardware in the conference rooms, that although good looking and functional, required specific mounts, connections, and support.
  • Product Features
  • Product Usability
An easy to use multi-platform for internal use as well as with our clients. Join.me supports all the platforms in our environment including mobile devices and tablets. The auto dial linking in mobile devices is a welcome feature for traveling personnel, including telecommuters and satellite office teams. The user interface is consistent across the board.
The most efficient (and effective) way was testing a couple of comparable solutions for a period of time in our facility. I would limit the testing to a selected team of various backgrounds for a limited time. Allocating time a day, specific to testing, really speeds the data gathering and objectivity of the selection.