Join.Me Positive Review
Updated June 02, 2021

Join.Me Positive Review

Maura Kelly | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Join.me

Join.me is used internally at Pathmatics for our Client Services Team to host client meetings, including: initial partnership kick-off calls, initial and subsequent training sessions, quarterly business reviews, client check-in calls, meetings to showcase new functionality or data, and any other calls we may be having with out customers. It's a fantastic tool that allows us to include just one or many people, gives us the ability to dial in by phone or VOIP, screen-share, and the ability to record meetings (which is a huge benefit!).
  • Ability to call in via phone or VOIP
  • Ability to share screens
  • Ability to record meetings
  • Ability to include international dial-in numbers
  • Join.me could add additional countries of coverage for their local dial-in numbers (like Egypt, UAE, and other middle-eastern countries).
  • Join.me could create the ability to export the attendee list in 1 click.
I've only ever had to reach out to Join.me support twice in all my years using it, and in those experiences, the support has been outstanding. If the platform was experiencing an issue, the team was able to articulate the investigation and resolution very quickly. Overall, I would rate the support at join.me as wonderful!

Do you think Join.me delivers good value for the price?

Not sure

Are you happy with Join.me's feature set?

Yes

Did Join.me live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Join.me go as expected?

I wasn't involved with the implementation phase

Would you buy Join.me again?

Yes

Join.me is a fantastic product to use any time I'm speaking with a client. Even if a screen-share or recording is unnecessary, it's a wonderful way to connect with one person or several people via a conference line. Additionally, it gives us the ability to have video conferencing (if that's ever necessary) and an incredibly easy way to connect. Beyond speaking with external clients, it's a way for me to connect with colleagues in other locations to discuss our internal work.

Join.me Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
10
Mobile support
10
Desktop sharing
10
Whiteboards
Not Rated
Calendar integration
10
Meeting initiation
9
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
Not Rated
Live chat
10
Audience polling
Not Rated
Q&A
10
User authentication
10
Participant roles & permissions
10
Confidential attendee list
Not Rated