The best alternative, a shame no-one is using it
September 28, 2019

The best alternative, a shame no-one is using it

Alexander Cooper | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Join.me

Join.Me is used when Skype and other communication tools are not available for use with the client. It allows for clear voice and video chat between myself and clients.

Pros

  • Simple to use.
  • The servers seem more robust than Skype's.
  • VPN support.

Cons

  • It doesn't have the integration with Outlook that Skype has.
  • It's not as wildly used, despite being easy, therefore familiarity is hard to come by.
  • It can be difficult for newcomers to use.
  • Allowed for uninterrupted calls where otherwise we'd be having connection issues
  • It's often free, which is far cheaper than alternatives
  • Is not used wildly by clients so can just take up space
Join.me may be more reliable in my eyes. However, because of how Skype is adopted company-wide and across many clients, I do not think it competes in this market. It requires more exposure and easier integration with Outlook.
It is an excellent tool, fairly easy to use with reliability better than its competitors. However, I don't think it's big enough to compete, despite it often being for free.

Do you think Join.me (discontinued) delivers good value for the price?

Yes

Are you happy with Join.me (discontinued)'s feature set?

Yes

Did Join.me (discontinued) live up to sales and marketing promises?

No

Did implementation of Join.me (discontinued) go as expected?

Yes

Would you buy Join.me (discontinued) again?

Yes

It's suited for when other tools are not available. However, with Skype having so many connection issues, we often go straight to Join.Me for smaller conference calls that require better connections.

Join.me (discontinued) Feature Ratings

7.3
High quality audio
7
High quality video
7
Low bandwidth requirements
10
Mobile support
5
5.0
Desktop sharing
5
Whiteboards
Not Rated
4.7
Calendar integration
3
Meeting initiation
5
Integrates with social media
Not Rated
Record meetings / events
6
6.0
Live chat
7
Audience polling
5
Q&A
Not Rated
5.3
User authentication
5
Participant roles & permissions
5
Confidential attendee list
6
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Comments

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