Klaviyo Review
Updated September 19, 2023

Klaviyo Review

Joe Salas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Klaviyo

We use it for sending mass emails and SMS. This helps us with marketing campaigns, customer acquisitions, and customer feedback
  • Marketing Emails
  • SMS
  • The mass email sends tend to lag, where not everyone receives the same email during the same time of day
Open-email rates are most of what we pay attention to
Acquisition and retention
Much better and more capable overall

Do you think Klaviyo delivers good value for the price?

Yes

Are you happy with Klaviyo's feature set?

Yes

Did Klaviyo live up to sales and marketing promises?

Yes

Did implementation of Klaviyo go as expected?

Yes

Would you buy Klaviyo again?

Yes

It's great for marketing, mass emails, SMS

Klaviyo Feature Ratings

WYSIWYG email editor
8
Dynamic content
8
Ability to test dynamic content
Not Rated
A/B testing
Not Rated
Mobile optimization
9
Email deliverability reporting
7
List management
9
Triggered drip sequences
Not Rated
Lead nurturing automation
Not Rated
Lead scoring and grading
Not Rated
Data quality management
8
Automated sales alerts and tasks
8
Dashboards
8
Standard reports
8
Custom reports
8
API
8
Role-based workflow & approvals
8
Customizability
8
Integration with Salesforce.com
Not Rated