Updated July 06, 2022


Mike P Delisle Jr. | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

We use KnowBe4 to conduct phishing tests that simulate real-world events. We also use it to conduct training and keep users up to date on the latest security trends. We have integrated the Phish Alert button into outlook to allow users to Seamlessly report phishing legitimate or otherwise to our internal security team.
  • Passwords
  • Phishing
  • Training
  • Security awareness
  • More customization options.
  • More international language support.
  • Great reduction in phishing attacks ~50% improvement.
  • Great awareness in recognizing legitimate phishing and reporting it when found ~55%.
  • Users grasping important basic security concepts and terminology.
We have only had a Demo of Dark Trace but plan to do a test run in the near future. From what we understand, is it more of a network inspection tool and less of a Security Awareness Training mechanism so it should have little impact on our Knowbe4 program and may only impact email delivery at the most.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?


Are you happy with KnowBe4 Security Awareness Training's feature set?


Did KnowBe4 Security Awareness Training live up to sales and marketing promises?


Did implementation of KnowBe4 Security Awareness Training go as expected?


Would you buy KnowBe4 Security Awareness Training again?


To be honest we are a little behind on the new training content but we do plan to visit it again in the near future.
We import users from our exchange server and assign them into relevant groups based on on-site and supervisory status. That we if a user fails some type of phishing test, their supervisor can be notified.
All of the ones currently provided, Clicks, the number of emails sent out, it's all in the realm of what we would expect to find.
KnowBe4 Security Awareness Training is well suited to introduce users to the concepts of phishing (vishing, smishing, etc.) and get them to recognize the importance of inspecting URLs or links for underlying signs of being malicious. It also excels in providing examples and simple scenarios that users can relate to.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
Multilingual Training Content
Training Gamification
Industry-Specific Security Training
Individualized Security Training Plans
Phishing Simulations
Security Reporting
Integration with Security Tech Stack
Role-based user permissions
Single sign-on capability

KnowBe4 Compliance Plus

We use it to train users are compliance like GDPR, PCI. Etc. It is of the same high quality that you would expect out of the other knowbe4 offerings.
We have only recently implemented this but so far is informing users well.
Yes, it bundles well and has plenty of room for future growth.
We have not used any other compliance training alternatives.