KnowBe4 - Fills the Phishing Gap
Updated July 06, 2022

KnowBe4 - Fills the Phishing Gap

Don Ringelestein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

The whole organization. KnowBe4 is a crucial part of our security in depth program, as it helps us train our users to detect phishing email. The problem with such email is that it is extraordinarily hard to detect, especially when it is simply social engineers with no payload. KnowBe4 gives concrete examples of such emails that we can test the staff with, and then offer them quick trainings if they fail.

Pros

  • Easy configuration of phishing tests
  • Easy configuration of end user training
  • Smart groups for end users based on their behaviors in phishing tests.

Cons

  • Being able to save a "work in progress" phishing test would be nice.
  • Could benefit from more introductory emails for end users to ensure that they know that it's not a "gotcha" tool
  • Reduced malware
  • Reduced social engineering vulnerability
  • Enhances our staff's internet citizenship
We didn't evaluate other products.
Reduced click rate on phishing tests - this is key.
I think it's well suited in any environment. We all know that there isn't a hardware or software solution that can stop all phishing emails. Thus a platform like KnowBe4 is a critical element in IT security. We can spend millions on hardware and software, and still be foiled easily through phishing, at little cost to the people doing the phishing. We need to train end users.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
7
Multilingual Training Content
Not Rated
Training Gamification
3
Industry-Specific Security Training
4
Individualized Security Training Plans
7
Phishing Simulations
10
Security Reporting
7
Integration with Security Tech Stack
10
Role-based user permissions
10
Single sign-on capability
Not Rated

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