Quite frankly, the best password manager I've used!
September 03, 2021

Quite frankly, the best password manager I've used!

Javier Vasquez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Password Manager

Overall Satisfaction with LastPass for Business

We have teams of people spread out around the world and some departments use the same tools that share the same password. LastPass for Business allows us to easily and securely create passwords that are being shared across departments. We established a process when creating a new credential that forces our team members to use the "auto-generated" password option within LastPass so we avoid any random "12345" less secure passwords.
  • Store password
  • Generate more secure passwords
  • Share passwords across departments
  • Chrome extension
  • Random log outs
  • Android app had issues
  • Peace of mind
  • Affordable security improvement
  • Support (team) struggled to help.
They offer similar capabilities, but LastPass for Business had a cleaner UI and was more user-friendly. Both of them struggled a little bit with customer service, but I'd say Lastpass has a slight edge on that as well. Also, Bitwarden made it very difficult sometimes to log back in, which was not great because I had to look around for the master password.
Our team has increased a lot since I started in the company and also expanded to new countries and cities. So, naturally, as more people come on board and need to access our systems, we need a more secure password storage solution. Lastpass solved that by providing a vault and a way to control passwords being used.

Do you think LastPass for Business delivers good value for the price?

Yes

Are you happy with LastPass for Business's feature set?

Yes

Did LastPass for Business live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of LastPass for Business go as expected?

Yes

Would you buy LastPass for Business again?

Yes

This is probably where LastPass struggles the most. We have an issue with sharing passwords at the beginning of implementation and the solution wasn't provided until two or three days after the issue was reported. No compensation was provided because of this. The good thing is that I didn't have any issues after that.
Google Drive, Microsoft 365 (formerly Office 365), Slack, monday.com
Well suited for:

  1. If you have a need to share passwords across departments, this will do the trick.
  2. Auto-generate password is great and convenient.
  3. Having access to all your stored passwords across multiple devices is awesome.
Not well suited for:
  1. Smaller companies could use Chrome password manager and they should be fine.
  2. The android app could use improvement.

LastPass for Business Feature Ratings