Litmus is an invaluable tool for email marketers.
August 31, 2022

Litmus is an invaluable tool for email marketers.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

Our email team uses Litmus to aid in email design and rendering. Often add our emails to Litmus to check rendering across email clients as well as any spam issues. We use several different templates and often experience issues with Outlook and mobile clients, so Litmus is invaluable in helping us solve email coding problems/issues.

Pros

  • Allow us to see our emails across email clients.
  • Helps us to easily identify spam issues.
  • Better insight into who's viewing our emails by email client.

Cons

  • New user interface is a bit confusing at times, depending on what you're working on.
  • Time saved on testing manually.
  • Time saved on coding/fixing emails.
  • Time saved on understanding clients/subscriber usage of various email clients.
Since we have a full-blown Litmus account, we don't use the built-in features in Pardot very often.
It's been a huge help in terms of understanding how our subscribers interact and view our emails. We've saved time not fixing bugs with email clients that aren't relevant. It's helped us save time in email template development and usage. We've even passed learnings onto our content and copy teams relating to spam issues/words. Additionally, the team and thought leadership provided by Litmus is equally invaluable. Our team subscribes to all best practices shared by Litmus - and we attend their conferences each year!
N/A, we don't use this feature.

Do you think Litmus from Validity delivers good value for the price?

Yes

Are you happy with Litmus from Validity's feature set?

Yes

Did Litmus from Validity live up to sales and marketing promises?

Yes

Did implementation of Litmus from Validity go as expected?

Yes

Would you buy Litmus from Validity again?

Yes

We could use Litmus for more, but our team/tools in-house don't require additional usage. We are very pleased with all that Litmus provides, and it does add great value to what we need/use, namely testing.

Litmus from Validity Feature Ratings

Ability to test dynamic content
9
Mobile optimization
9
Email deliverability reporting
9
Standard reports
9
Custom reports
Not Rated
URL Validation
9
Link Tracking
Not Rated
Spam Testing
9
Email Previews
10

Comments

  • Becca Gage | TrustRadius Reviewer
    Hi, Thanks so much for leaving a review! We're so happy that you're saving so much time using the platform for your email creation and testing process. -Becca Gage, Customer Marketing at Litmus

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