The best software for email testing, but pricing tiers put some features out of reach
November 03, 2022

The best software for email testing, but pricing tiers put some features out of reach

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

Testing emails we build for our clients before they are sent to ensure that the email list recipients are able to view the email as expected regardless of their device. To put it shortly "Quality Control" to prevent errors before they are sent.
  • Cross Device Testing
  • Email Code Editor
  • Two Factor Login Required
  • Auto Organizing Multiple Versions of the Same Email
  • Two Factor Authentication
  • Web Page Testing
  • Reduces Errors
  • Ease of Testing
  • Saves Time not having to login to multiple test accounts
  • Testing in 100s of Email clients is not feasible apart from using a tool like Litmus
  • Saves money from having to buy separate devices
We ended up downgrading our Litmus subscription to a cheaper plan that doesn't have SFMC integration because the cost to benefit ratio wasn't there for this additional feature.
We don't use the analytics features because of cost
The ability to send password free links of various email to a client or internal team members is an extremely helpful feature. It helps when wanting to share an email with a larger internal or client team. And the Proof feature's checklist is a great remember and keeps us from wanting to take shortcuts during a busy day.
Litmus is the most full featured email testing platform I have used. There are so many device / email client combinations that we can always replicate the issue an end user may be seeing. It would be great if it added cross browser website testing and take on some of the simplified UI that a tool like BrowserStack has.

Do you think Litmus delivers good value for the price?

Not sure

Are you happy with Litmus's feature set?

Yes

Did Litmus live up to sales and marketing promises?

Yes

Did implementation of Litmus go as expected?

Yes

Would you buy Litmus again?

Yes

Litmus is the best tool for email testing hands down. If you send professional emails you need to use Litmus. It also has a good and helpful code editor built in. However, the software is not cheap especially if multiple members of your team need to login from time to time or you need Litmus to directly integrate with your Email Service Provider (ESP)

Litmus Feature Ratings

Ability to test dynamic content
10
Mobile optimization
10
Email deliverability reporting
9
Standard reports
Not Rated
Custom reports
Not Rated
URL Validation
9
Link Tracking
8
Spam Testing
7
Email Previews
10