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Fantastically Awesome
December 11, 2020

Fantastically Awesome

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogicMonitor

It is being used in order to monitor the status of our servers. When we have a lot of end-users that are bombarding the system before a student call closes, we are on high alert, specifically watching Logic Monitor to see which servers are impacted and where we may need to add resources to manage the high demand. We also use it for testing purposes to see if our improvements have made an impact through the analysis of Logic Monitor.
  • Easy to use
  • Graphs are very informative.
  • Server specifics are also very informative (CPU, memory disk usage, etc.).
  • Anaylsis of data from months ago can be a challenge.
  • Organization of servers could be more user friendly.
  • Front end changes.
  • Able to improve our servers.
  • Serve more customers because of our need for improvement.
  • External users benefit from it since they are happy with our products.
I did not research any other tools as this was the only one available when I joined the team.
I did not need to use support for Logic Monitor as we were well familiar with the tool. Other than for updates and whatnot, the Logic Monitor works very well on a day-to-day basis and does not require much support from our infrastructure team.
We have a combination of an aggregation of servers. We have some servers that are on-prem, which are on Logic Monitor and we also have private cloud servers that happen to be on Logic Monitor as well. The number of devices on our Logic Monitor exceeds 10 and we are monitoring primarily from the Vancouver region.
No experience with this as I did not work with maintenance or configuration. Only with analysis.
I believe our infrastructure team has been able to modify our existing servers to better serve our customers after noticing issues and bottlenecks on the Logic Monitor website.
Microsoft 365 (formerly Office 365), .NET, Jenkins
I would highly recommend Logic Monitor to be widely used by any of my colleagues, as it gives valuable information about systems that may not show any issues without it. Logic Monitor provides our company with the necessary information for us to improve our infrastructure so that we are better suited to serve the people we wish to.