1. Home
  2. IT Infrastructure Monitoring Tools
  3. LogicMonitor Reviews
  4. User Review of LogicMonitor
LogicMonitor is wonderful.
December 13, 2020

LogicMonitor is wonderful.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller

Overall Satisfaction with LogicMonitor

We currently use LogicMonitor to monitor every device we work on. We use it accross the entire organization in order to make sure that everything in one place. In terms of business needs it addresses, we were on another monitoring platform and moved over here due to the much easier onboarding process, ease of use, and the SAAS GUI that is not managed by us.
  • Monitoring
  • Configuration backups
  • Alerting
  • Folder structure
  • Collector stability
  • Additional integrations
  • Reducing problematic device count
  • Getting less tickets into the helpdesk
  • Quicker RCA
Their UI was much clunkier, and much harder to maintain than logicmonitor.
Their support is AMAZING! Every agent I have worked with has been very knowledgeable.
Combination of all of the above. We currently monitoring ~2500 devices at many locations throughout the world.
The process was incredibly easy to do and we built some automation using our environment to make it even easier in our environment to onboard and offboard devices. .
Yes, we have been able to retire multiple monitoring systems. We were able to consolifate the work of multiple monitoring systems into one system through LogicMonitor.
In our case, we were able to use LogicMonitor to make our monitoring much easier. We now have much more insight over traditional SNMP only monitoring systems.

In some cases we attempted to monitor some custom scripts that did not suit us as well for our specific use case, but that was merely an ancillary feature that would be nice but in no way a deal breaker.