1. Home
  2. IT Infrastructure Monitoring Tools
  3. LogicMonitor Reviews
  4. User Review of LogicMonitor
A fair monitoring system that we have been steadily increasing our reliance on.
December 14, 2020

A fair monitoring system that we have been steadily increasing our reliance on.

Erik Metzler | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogicMonitor

We use LogicMonitor to monitor client systems and send alerts for those system to our PSA for remediation as needed. We deploy it also to monitor downtime for sites and to let us know if a system is offline.
  • System monitoring.
  • Offline status alerts.
  • Overall alerts to our PSA.
  • Can be a bit hard to filter out noise.
  • Allows us to automate monitoring.
  • Can be difficult to reduce noise.
I myself have only use RRM based monitoring systems such as Continuum.
I have not personally interacted with their customer support.
We support a mix of on-prem and cloud systems including HyperV, Virtual servers and firewalls.
I have not personally deployed LogicMonitor. It pushes out automatically with our other software to client systems and I have never had to touch it.
As a technician I have not had access to the data needed to answer this question. I believe we have not retired any tools due to LogicMonitor, but we have been steadily expanding its uses and monitored systems.
We are overall happy, but don't use it extensively. We use it to monitor various systems and servers, and to let us know if a site has gone offline. We specifically implemented it recently for letting us know if a site has lost connectivity, or that we lost contact with a firewall.