Item: LogicMonitor
Rating: 9
Author: Ramachandran Mani

Overall Satisfaction with LogicMonitor

Use Cases and Deployment Scope

LogicMonitor is one of the well-organised tool in the market and very easy to adapt to any industry. It has everything that you need for your company. We have been looking for more than 2 years [for a] tool like LM. This is the latest cloud-based monitoring tool that can monitor the cloud apps.

Pros and Cons

Pros

Easy to access.
Cloud monitoring.
Agent-less monitoring tool.

Cons

You need to learn the Groovy script.
WMI Troubleshooting.
SN integration.

Return on Investment

Improve the On-boarding process.
Vast majority of Services.
Reports that are easy to share to customers.

Alternatives Considered

Nagios XI and ManageEngine Application Manager

Support Rating

The features in LogicMonitor is really very useful and the customer support is really great.

Infrastructure

We are using the LogicMonitor to monitor the various customers devices like public cloud, on-perm cloud, physical devices, Windows and Linux servers. DBs like Oracle, MSSQL and MySQL.