Overall Satisfaction with LogMeIn Rescue
We use LogMeIn to access various devices around multiple locations, mostly in a support function for other employees but also on the odd occasion for our partners. It is mostly used by the support and development teams. Key problems which are addressed are the ability to allow more technologically-astute colleagues to be able to assist remotely with specific technical queries.
- The ability to be able to login to any device without the need for pre-installed software is a real time-saver and makes the initial process so much smoother.
- With multiple devices across multiple locations, the listing and categorisation of these makes it a lot easier to manage.
- The software on our local devices takes up minimal resources, meaning we can remotely access another device, whilst continuing to work on our own projects without any effect on the performance.
- Just keep adding more mobile devices to the list!
- It certainly is a time-saver, and allows jobs to be completely without wasting resources, such as travel time, or lengthy phone calls.