Mailchimp - the perfect solution for small companies and smaller marketing teams.
January 21, 2020

Mailchimp - the perfect solution for small companies and smaller marketing teams.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Mailchimp

We are using Mailchimp's solution with some of our clients who communicate with their contacts with communication objectives, news, and commercial information. It is primarily used by commercial and communication departments. The main challenge they face is to be able to analyze the response of contacts, data analysis, and email open optimization. These teams try to better the click rate within shipments.


  • Ease of use to create a shipment
  • Integration with other platforms, like Wordpress for example


  • Email marketing automation
  • Web integration for tracking analytics
  • Mailchimp's ease of use reduces campaign creation times.
  • Cost control improves return on investment.
Mailchimp offers many more options of segmentation of lists, a large market of templates for shipments, is easier to use, has integration with other platforms, and offers more data of shipments. Amazon is oriented to mass shipping and for adding some data. While it is a very economical tool, it is too simple and unprofessional for marketing teams.
In the desktop version, it uses very simple forms and does not require programming or web designer skills. Any average user can build and customize their own emails or can track campaigns and analyze results. It uses a clean and minimalist distribution that helps the user and has assistants throughout steps to help get it configured.
We have implemented Mailchimp for organizations that required basic automation and had small teams in their marketing departments. It is an all-in-one platform, but is aimed at small businesses or teams of professionals with little experience or low demand in campaigns.
Mailchimp has allowed us to manage databases built from clients' web sites, which have been created based on leads from web traffic or have subscribed to blogs or company newsletter. We have also been able to manage communications with citizens of cities that had subscribed through exclusive services from public administrations. We have been able to undertake different projects, with different levels of platform integration, according to the needs of each of our clients. When our customers look for a simple, economical and versatile solution, we always recommend Mailchimp.
I think it's a good solution for small businesses and businesses that don't want to invest a lot of money in their email marketing strategy and don't have a global digital marketing plan in other media. Mailchimp allows simple actions of email marketing but does not integrate other media such as social, media, web sites or SEM. For companies that are interested in devoting more time and resources to their digital strategy, I recommend other more oriented solutions for total digital marketing management. But, to do email marketing simply, efficiently and for a low cost, Mailchimp remains the best option.

Mailchimp Feature Ratings

WYSIWYG email editor
Dynamic content
Ability to test dynamic content
Landing pages
A/B testing
Mobile optimization
Email deliverability reporting
List management
Triggered drip sequences
Standard reports


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