Mailchimp: a pioneer in the industry
January 23, 2020

Mailchimp: a pioneer in the industry

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Mailchimp

We've been using Mailchimp at our organization to handle both our email automation with forms, audience gathering and reporting, as well as for sending out our newsletters updates. It addresses how we capture contact information from our various landing pages and helps us send out customized emails to our audience. In addition, it allows us to send customized automated responses to some of our audience groups.
  • Email design
  • Automation
  • Marketing automation.
  • Ability to send to all audiences.
  • It allows us to connect with our audience.
  • It allows us to collect and grow our audience.
Mailchimp has a lot more competitive pricing. In addition, Mailchimp has a better pricing model in that there's transparency in what you can do. It's not like they're always trying to upsell you and lock features from you, compared to other products like HubSpot. It really accommodates for whatever level you're at with your mailing solution, even providing a great free program to start you off with.
Mailchimp has great usability in that it's very easy to use. This has improved a lot over time and some features are easier than others. For example, designing and sending emails are quite easy with their wizard-styled steps. I still have aspects of automation that I find required a bit more homework.
This, I feel, is somewhere that Mailchimp can grow with. I'd like to know more information from our audience, like what pages they've visited. Based on that, I'd like to send customized drip campaigns. I felt other products have better perfected their process of marketing automation and drip campaigns.
Read. Do some homework. You'll be surprised what Mailchimp can do. You might have to do a bit of research, but I feel Mailchimp is really developing as a product to deliver your marketing needs. Another lesson I learned was to use the product. Sometimes you tend to get lazy and collect emails, but not really engage your audience. Engage your audience. Do some A/B testing. Learn what works for your audience and keep growing.
It's a great solution to gather emails from various forms. Definitely a great tool start with for your organization and depending on your needs, you can see if it still fits those needs. Mailchimp has come a long way since we first started with them about 5 years ago and we're happy with the new features we're seeing in.

Mailchimp Feature Ratings

WYSIWYG email editor
9
Dynamic content
9
Ability to test dynamic content
9
Landing pages
7
A/B testing
8
Mobile optimization
9
Email deliverability reporting
9
List management
6
Triggered drip sequences
Not Rated
Standard reports
9