The Industry Standard for a reason
June 25, 2021

The Industry Standard for a reason

Heather Miller | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Microsoft Office (Installed)

Overall Satisfaction with Microsoft 365 (formerly Office 365)

Microsoft 365 is being used across our entire university. Since it has a multitude of programs that address the average office needs. It is the perfect program for a large enterprise like our university. With products like Microsoft Word, Excel, Outlook, and Powerpoint we can create projects and track them while maintaining great communication.
  • Communication. With programs like Microsoft Outlook, we're able to see each other's calendars and create meetings easily. The email function is clean and well organized, making it quick to locate the information we need.
  • Data management. Microsoft Excel is the industry standard when logging data. It not only works easily to add and create data in tables, but the ability to use functions to do the math for you is an incredible time-saver.
  • Copy creation. For our department especially, we use Microsoft Word daily. Our projects require writers to give the designers text and copy for the publications we create, and Word is the simplest and best choice.
  • Unintuitive. Sometimes there's a simple thing that I want to edit or change, but the way to do it is a manner of clicks that I would never have guessed. A lot of googling is required sometimes.
  • Buried features. There are a lot of capabilities in each of these programs, but sometimes they're buried under a tab, inside a dialog box, and would otherwise be missed.
  • Limited. There are times I'll be in a program like Microsoft Powerpoint and think that I can surely do a simple change to a slide, but in fact, that exact change is impossible in that program. Maybe I want to make a template and have an image locked on a slide - but there's no way to lock something.
  • Consistent filetypes. A decade ago, the change from word files from .doc to .docx confused a lot of people. As long as the filetypes don't require others to upgrade their systems to view, it makes our process much quicker.
  • Use of Themes. Our university has its own branding that requires the same fonts and colors to be used by all of our communicators. Many Microsoft 365 programs use "Themes" which make it easy to have set fonts and colors available, for the ease of the users of our templates.
  • Versatility. While many of these programs are simple, each has its own set of personalization and features that make each one a robust tool. Excel is primarily for tables and running equations, but it can also make well-customized graphs.
  • Better organization. With each program tuned to its own specific abilities, it's easy to know what tool to use for what project.
  • Better communication. With programs like Microsoft Outlook, emails and scheduling are easy to deal with.
  • Streamlined process. Whenever we are in the middle of a project, it makes it extremely easy to simply run an equation or command in Excel to have it do the work for you.
The programs in Microsoft 365 [I feel] are certainly better than Google Drive, as Microsoft Word and Excel have more features than Docs and Sheets. As Notepad is included with most machines, it is certainly limited so Microsoft Word runs circles around it. However, [I feel] Microsoft Publisher is no match for Adobe Illustrator and Adobe InDesign, as they have many more features and abilities than Microsoft's design program.

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Microsoft 365 and the programs included in it are the base needs of any office. For any copywriting, data editing, and presentation creation, these programs will suit almost all of your needs. However, it is less suited if you need to create something specific. As a designer, I feel that Microsoft Publisher is extremely limited, and does not meet the needs that a lot of my projects require.