Office 365 is a solid platform, able to expand with a growing business and offers an outstanding ROI.
April 05, 2017

Office 365 is a solid platform, able to expand with a growing business and offers an outstanding ROI.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Microsoft Office 365 (Cloud)

Overall Satisfaction with Microsoft Office 365

We are leveraging the E3 level license, which includes many enterprise applications including Exchange. Our primary migration need was for email and Office software upgrades. We were running on a very old version of Exchange Server and had over 1.5 TB of mailbox data that was very difficult to manage. We deployed Office 365 for 275 mailboxes.
  • The admin interface is excellent. Previous versions were not great, but it has significantly improved and made it easier to find and administer the various services that are offered under our E3 license.
  • The ability to seamlessly deploy the full Office Suite to our employees and have up to 5 PCs or Macs, as well as mobile devices & tablets is an outstanding feature. Our employees can log in to Office 365 from their home PCs and install the latest version of the Office Suite and it's included in their license. This is an outstanding employee benefit that saves them hundreds of dollars.
  • Maturity of the Office 365 suite of products in the E3 license level is outstanding. Between Exchange, SharePoint, and OneDrive you have 3 solutions alone that are extremely mature and have a ton of supported partners and bolt-on solutions to increase the value of the platform they provide.
  • Microsoft continues to push the envelope and includes additional features in the various licensing levels. In our E3 license, we have access to new features such as Teams, Delve, and Sway. These are interesting tools that aren't fully matured yet but have great potential.
  • OneDrive for Business does not have an administrative interface to manage user storage, files, or shares. Competing services such as Dropbox, Box, and ShareFile do a much better job of providing this admin-level view of corporate data. I hope Microsoft figures out a good way to make this available to enterprises in the future.
  • The E3 license we have comes with the full Office 2016 Pro Plus suite. This alone saves thousands of dollars in support alone. Waiting 5-8 years to upgrade the Office Suite for most companies is detrimental to collaboration and most companies cannot afford to upgrade every 2-3 years.
  • E3 comes with Exchange and each user has a 50GB mailbox limit. This reduces the need for storage costs as well as the cost for upgrades every 3-5 years on the Exchange platform, as well as server hardware, software, and maintenance.
  • E3 comes with SharePoint. This allows us to leverage the latest version of a very mature Collaboration platform and update our Social and Intranet sites. Not to mention the updated user Profile feature allows users to upload profile pictures and use the platform as an "Employee Directory" of sorts.
Having all of the offerings and services in one easy to use administrative interface makes administration of our Microsoft suite of applications much easier. We are not able to get that same integration with separated applications. Gmail is not very intuitive if you're coming from a Microsoft Exchange background and quite frankly I don't see myself or any other colleagues using Gmail as their email platform as integration to other services (mostly Microsoft-based) is very difficult to get right.
Office 365 works across all business types. If you have a small business or enterprise, there is value. Microsoft has a broad assortment of licensing available and it can be very cost effective especially if organizations are trying to determine cost savings on the Office suite alone.