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September 13, 2019
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Score 10 out of 10
Vetted Review
Verified User
Software Version
Microsoft Office 365 (Cloud)
Overall Satisfaction with Microsoft Office 365
We are using 365 across the whole organization. It eliminates the need for internal backups and most VPN uses. We started with Exchange to replace Lotus Notes email. Everyone is using Outlook, SharePoint, Teams, and OneDrive. We are currently migrating our old file-share based Intranet to SharePoint. This allows departments to manage their own content. We are also rolling out mobile forms to our shops; this replaces capturing data on paper and then data-entering it. So, better data management is also a driving factor.
- Data Management - replace spreadsheets with lists gives users a data-forward view. Metadata on documents too.
- Email - Exchange/Outlook is simply the best email product available.
- Data can be shared with external users, and setting permissions is fairly intuitive.
- Metadata and Search are relatively easy to configure and great for users.
- Communication - Having our (particularly) multi-person conversations in Teams Chat is better than by email.
- Single source of truth - documents/data are stored in SharePoint, Teams, or OneDrive rather than in emails. Everyone always has the latest file, and no one has to search their email for it.
- Teams desktop client needs multiple windows. I would like to be able to open a document in Teams without leaving my chat session and then having to return to it.
- Remove the 5,000 items per view limit.
- SP Designer workflows should allow lookups to lists in a different site. Fetching data from other site collections would be really nice, but even another site within the same site collection would be a big improvement.
- SP Designer should allow us to edit site pages easily as we had with SP 2007.
- The flow needs to be tightened up. Simple flow to copy attachments from email to OneDrive or SharePoint requires a 4K screen to see the entire workflow, and there is a TON of unused space between steps. This is crazy, and it is unacceptable to every developer I know.
- Power Apps is barely usable. There is nothing intuitive about it, plus it requires Flows to anything complicated. And the Microsoft-offered seminars (usually delivered by MS Gold Partners) are also terrible. There is too much material to cover in 6.5 hours, they don't print the labs, and I don't have enough screen real estate on my laptop to use PowerApps and Flow, let alone see the lab instructions too.
- We shouldn't have to purchase 3rd party products like Nintex to overcome these barriers.
- Column-level security would be nice.
- Positive: Cloud-based anti-virus protection.
- Positive: User-based collaboration - users can create Teams without help from IT.
- Positive: We are automating data collection that happens at repair and manufacturing facilities. These have traditionally been done on paper, and then either data-entered or filed/lost. Now we can use that data for forecasting.
- No negative impact.
Microsoft is a trusted provider of IT products. The tech support is excellent, and the company will not go away or be sold. Google is too cheap, which means our data would be for sale. There are no news stories about Cortana listening to us like Google, Siri, and Alexa.
Do you think Microsoft 365 delivers good value for the price?
Yes
Are you happy with Microsoft 365's feature set?
Yes
Did Microsoft 365 live up to sales and marketing promises?
Yes
Did implementation of Microsoft 365 go as expected?
Yes
Would you buy Microsoft 365 again?
Yes