Teams, a better solution than Skype for Business
September 13, 2019
Teams, a better solution than Skype for Business
Score 8 out of 10
Vetted Review
Overall Satisfaction with Microsoft Teams
Teams has been a better part of our MSP team for over a year. We used Teams to discuss IT related issues with one another. It solves the issue of having a secluded place for our MSP team to discuss issues. We can easily create multiple chats and improve workflow.
Pros
- Easy to use.
- It utilizes Microsoft Office.
- It's very reliable.
Cons
- The overall user interface could use some work. It's kinda confusing at first (at first!)
- It needs to be a bit more intuitive.
- FAQ could use some work.
- It takes time for existing Skype users to learn how to use the new technology.
- It's faster than having multiple programs.
- It added to our Office licenses, just like Skype for Business.
- Skype for Business (formerly Lync)
Teams is easy to use and allows us the features that Skype and Skype for Business offered. Keeping chat logs and recorded video recordings was difficult with Skype. It felt like Skype failed on one more than one occasion. Teams is cloud-based just like Skype is. There is more room to allow users to interact with the person on the opposite end. You can do more with Teams.
Do you think Microsoft Teams delivers good value for the price?
Yes
Are you happy with Microsoft Teams's feature set?
Yes
Did Microsoft Teams live up to sales and marketing promises?
Yes
Did implementation of Microsoft Teams go as expected?
Yes
Would you buy Microsoft Teams again?
Yes
Comments
Please log in to join the conversation