Business chat and file sharing made easy
September 13, 2019

Business chat and file sharing made easy

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

Microsoft Teams is being used by my team and much of my organization as a communication tool between colleagues. The business problems it solves are the need to quickly chat, call, and screen share with others in a timely manner. It is also being used as a file sharing tool to send files back and forth.
  • Workplace communication.
  • Screensharing.
  • File sharing.
  • The user interface could be improved.
  • The size on the screen isn't great.
  • Faster communication with colleagues.
  • A better file sharing process.
  • Innovative team chat.
Microsoft Teams is an innovative chat product that Microsoft has created largely to replace Skype, which is also owned by Microsoft. It's a similar copy of Slack, and has most of the features that Slack has.
Microsoft support is very good, and there isn't much for me to complain about when it comes to their support for the products they create. It is fast, efficient, and pretty easy to get a hold of someone.

Do you think Microsoft Teams delivers good value for the price?


Are you happy with Microsoft Teams's feature set?


Did Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft Teams again?


Microsoft Teams works well for many teams of different sizes, where instant communication over the computer is necessary. It is perhaps less appropriate in smaller team settings, or in settings where face to face interaction is more necessary.