Overall Satisfaction with MINDBODY
Mindbody is used in our organization for client database, scheduling, emailing, etc. It allows all employees to keep track of all business aspects of the organization and gives clients and members the ease of scheduling and maintaining their membership and appointments at the gym. The reporting options are phenomenal and allows others to gauge their stats.
- Scheduling is a breeze.
- Reporting is customizable and thorough.
- Excellent customer service.
- User interface could be a bit more modern.
- It would be nice for management to be able to make a field required.
- A bit pricey.
- Client retention has increased.
- Improved ability to manage members.
- Automated reminders decreased no shows.
Every time I have needed help with MINDBODY, the Customer Service Team was easy to get in touch with and they were well trained in answering and solving any and every problem I contacted them about. The Customer Service Team was easy to get in touch with and they were very friendly as well.
Do you think MINDBODY delivers good value for the price?
Are you happy with MINDBODY's feature set?
Did MINDBODY live up to sales and marketing promises?
Did implementation of MINDBODY go as expected?
Would you buy MINDBODY again?