MINDBODY makes life easier!
April 23, 2020

MINDBODY makes life easier!

Jamaal Dickerson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with MINDBODY

Mindbody is used in our organization for client database, scheduling, emailing, etc. It allows all employees to keep track of all business aspects of the organization and gives clients and members the ease of scheduling and maintaining their membership and appointments at the gym. The reporting options are phenomenal and allows others to gauge their stats.
  • Scheduling is a breeze.
  • Reporting is customizable and thorough.
  • Excellent customer service.
  • User interface could be a bit more modern.
  • It would be nice for management to be able to make a field required.
  • A bit pricey.
  • Client retention has increased.
  • Improved ability to manage members.
  • Automated reminders decreased no shows.
I have not used any other software that is similar.
Every time I have needed help with MINDBODY, the Customer Service Team was easy to get in touch with and they were well trained in answering and solving any and every problem I contacted them about. The Customer Service Team was easy to get in touch with and they were very friendly as well.

Do you think MINDBODY delivers good value for the price?

Yes

Are you happy with MINDBODY's feature set?

Yes

Did MINDBODY live up to sales and marketing promises?

Yes

Did implementation of MINDBODY go as expected?

Yes

Would you buy MINDBODY again?

Yes

MINDBODY is a one-stop-shop for any business that schedules appointments! I use the software at my gym and it has never been easier to schedule my clients, pull my reports, look up member's information, and more! It was very easy to learn how to use the software.