Miro is a great UX that offers UX teams (and others!) a powerful, simple to use collaboration tool
September 28, 2021

Miro is a great UX that offers UX teams (and others!) a powerful, simple to use collaboration tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Being introduced across the organization globally. Addresses issues around global meetings and virtual whiteboarding, design, product management, ideation, design sprints, and prototyping, among other things.
  • Collaboration.
  • Team management.
  • Ease of use (in terms of UX and UI).
  • Artboard layouts are confusing.
  • Some UI elements need refinement.
  • Easier/more intuitive ways of setting up board-to-board flow (sequence when presenting).
  • Ability to run global UX design sprints with stakeholders around the world on Miro's virtual boards in real-time that then are sent as artifacts to key stakeholders so they can visualize the design thinking process.
  • Miro's ease of use makes it simple to introduce new team members to the platform which lowers our onboard costs.
  • Provides a platform that can be used by multiple teams in a way that makes the most sense to them, without forcing the entire global company to use it "one way"; which makes it a flexible and useful tool.
Great support, good onboarding and learning materials. Easy to get the team up and running on boards.
Integrates into various external tools, but just as important, teams who may have had their own licenses can easily have their boards and team structure merged into a larger enterprise installation of Miro.
Not so much, but it's more like Miro has allowed us to more widely share work being done by different teams around the world.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

  • MURAL (formerly Mural.ly)
Miro had a few features (especially in the way text can be formatted) that made it easier to use for a wider range of teams.
Extremely well suited for ideation sessions with partners from around the globe. Well suited for leaving artifacts of work for comments in an open team setting. Less well suited for video/audio (we are always using an adjacent program for that).