Capture feedback in virtual meetings in a natural way
October 06, 2021

Capture feedback in virtual meetings in a natural way

Miguel Pérez Colino | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro to capture feedback during meetings. We are a team of product managers that organize 2 planning sessions per year. During those, we invite our field team of consultants, user experience, engineers, quality, marketing, and other relevant stakeholders. We make and capture proposals on day 1, review them on day 2, and reach conclusions on day 3. All of that is done simultaneously by all the attendees in Miro. The templates provided are very useful and the timers help us avoid "rabbit holes." Using Miro helps people contribute their ideas and feedback more easily.
  • Capturing field feedback for a product. Allows many stakeholders to provide feedback in one single place. Helps get people to the same point and establish a time to act.
  • Building scripts for large keynote-like demos. Arranging a large end-to-end demo for 5 different products and creating the script was a complex task in which Miro helped us get in sync, avoid overlaps and make the story relevant.
  • Engineering retrospectives.
  • Exporting the captured data. When capturing data we would like to bring it into documents such as "user stories" and/or Jira, and the extraction of the data is quite labour intensive. Being able to export it would be a useful feature.
  • Importing slides from Google could provide options on how to distribute them and be able to make changes to the slides themselves (more integration).
  • Improved feedback.
  • Better virtual meetings with many stakeholders.
  • More relaxed and fun retrospectives with engineering.
The way you are required to zoom in and out to navigate the workspaces may be uncomfortable when sharing the screen. Another way to integrate Miro with Teams, Zoom, and Google Meet would be very nice. Exporting and importing into existing documents (GSuite, Office 365) would be a great feature to make Miro the place to work (virtually).
Adding slides is the easiest way to integrate. However, it is only a one-way integration. Data has to be able to be added back to Google Slides (or Docs).

Do you think Miro delivers good value for the price?

Not sure

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Google Jamboard is more integrated with GSuite but not as flexible. The presented templates didn't help much in getting things started. However, the integration with our Google accounts was appealing. We didn't evaluate anything further after Miro for two reasons: 1. We didn't have enough time to try other things before our main meeting 2. Once we tried Miro, we were very comfortable with it.
Going from face-to-face meetings to virtual ones is not always easy. With Miro, you can interact better with attendees, making the "virtual" barrier somewhat lower. It also enables you to prepare a game-like approach and get more feedback than usual from the regular meetings (i.e. retrospectives). A "show" mode that presents in meetups and other broadcasting situations would be useful.