The easiest to use collaboration tool
February 14, 2022

The easiest to use collaboration tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro for all kinds of drafting - we draw high level IT architecture, business processes, we establish the scope of projects and do our estimations there. Some teams also use it for scrum events - as a scrum master I used it during our retrospectives. I also personally use it to prepare presentations for the trainings I conduct.
  • colaboration
  • ease of use
  • useful templates
  • useful add-ins, like icon finder or Jira plugin
  • improve UI in the management view - some users have troubles i.e. moving boards
  • make the differentiation of teams and spaces more transparent
  • make creating groups made out of icons and shapes easier
  • give an option of making arrows a certain style by default for a user (I prefer the line type which is not set by default and I need to change it each time I draw a diagram)
  • architecture drafts available much sooner in the project
  • more services have their internal business logic described
In general there is not much need to convince people in the company to use Miro - once they see it and work with it even once, it becomes their go-to tool.
Hard to say - we haven't integrated it with any of our applications.
It's been a huge help for our remote team. It made our retrospectives more fun and the work easier. We all know where to find relevant information (we have a couple of boards in Miro for different projects) and we have it open during Product Backlog Refinements, especially when discussing frontend tasks (as we have our stories mapped on the screenshots of mockups there) and business logic (because BPMNs are there).

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Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?


Actually we use Miro, Figma and Sparx EA for different purposes. Figma is used by UX specialists, Sparx EA is the place where we keep the overview of our current architecture, drawn in UML and Archimate, and Miro is somewhere in-between - used mostly by analysts and product owners, who don't need the details of UML diagrams, but need more than just Figma mockups.
Miro is very well suited for collaborative drafting i.e. of architecture or business processes. It is easy to use and the option of commenting and adding sticky notes is very useful when brainstorming.
It is not that well suited for creating a comprehensive project/product documentation - you can't replace i.e. Enterprise Architect with Miro. Also, it's close to impossible to draw class diagrams with attributes in Miro, so a dedicated tool is needed to do so.