My experience with Miro: a gamechanger
February 16, 2022

My experience with Miro: a gamechanger

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro for Team Move and agile planning meetings. Since now everything is remote for us, this tool makes it really easy and comfortable to share ideas while visualizing them on a common board.

The main business problem addressed in our case is therefore sharing a visual place where we can interact, discuss and interface with each other. After using Miro, we even noticed that this experience (the virtual board) is actually more efficient and interesting than the "analogic" one.

The virtual board was at the beginning a necessity, the only way to perform such a meeting in the context of remote working. Now it became a plus, a better way of doing things. Even when we happen to go to our office in person, we still rely on Miro for such meetings, since the experience for our use case is just so much better.

Pros

  • Create "tickets" to write down a concept as a discussion point.
  • Provide immediate feedback (positive or negative) to a concept expressed by a colleague.
  • Allow multiple people to create items, speeding up the process compared to a physical board.
  • Visualize and group together different concepts.
  • Directly create follow-ups and work items.

Cons

  • Export functionalities.
  • Integration with external applications (e.g. Jira or GitHub).
  • Integration with videocall systems (we usually join a call in MS Teams and then open the Miro board, it would be nice if we could all join a call directly in Miro).
  • Positive: improved productivity.
  • Positive: reduced time in highly cooperative meetings.
  • Negative: having a complete overview of other people's activity on the board might reduce impartiality and originality.
One many people interact on a very big board with a lot of items displayed and overlapping, the board might become a bit clumsy, with some delays and reduced efficiency. This might also be relying a lot on the browser and operating system of the user, and we only experienced this on a very few occasions and with not such a problematic impact.
We didn't directly play a lot with integrations, but it would be nice to have more direct links in the main view to some of the possible integrations (a more "visual" ease of access).
Our company hosts remote workers from all over the world. Even within my team, which is fairly small, we happen to be often located in different countries. Miro allowed us to keep working in a fully cooperative way on our projects and team-building exercises, not only by maintaining the level of interaction that we always had but also by strictly increasing the productivity and efficiency of such meetings.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

I was not directly involved in the selection and evaluation of Miro compared to other applications, but I interfaced with the moderator who in the end decided for Miro. The decision was mostly related to experience and feedback from colleagues within the whole company.
Suited for:
  • Team events (both social or strictly work-related).
  • Retrospective/plannings and every kind of meeting that are related to agile software development framework.
  • Sharing issues and creating follow-ups by directly visualizing items on the board.
  • Setup boards beforehand (the moderator/creator of the board can already set up a base structure before the meeting begins).
Not so well suited for:
  • Big meetings with many people interacting at the same time (it can get a bit clumsy).

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