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We're in Miro mapping it out
February 19, 2022

We're in Miro mapping it out

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

It's hard to summarize all of the ways we use Miro, but in essence, we use it as a tool to make things visual, and we frequently use it in the context of meetings. So when there's a need to map something out (like a system, process, etc.), especially collaboratively, Miro is our default tool for doing that.
  • Miro does a great job supporting group discussions by enabling everyone to manipulate the board, share their ideas, etc.
  • We get a lot of value using Miro as the primary supporting tool for design workshops
  • Miro's export features are pretty good
  • Miro does a good job getting new users up to speed, even if they're learning during an ongoing meeting
  • I think the main issue I have with Miro is performance. More detailed Miro boards cause my processor to work really hard.
  • I don't understand why the color palette for stickies is different from the one for shapes. Seems like they should be more consistent.
  • I'd love to be able to copy and paste tables into Miro and have them stay tables.
  • I don't have any metrics to share, but I'm confident the net impact has been positive
Not particularly! I haven't been responsible for implementation at my company. From my POV, it's been pretty straightforward to jump into the Miro environment and start working.
I really can't say. I haven't been a part of integrating Miro.
Yes! We have folks all over the world who work in Miro together. I don't know of a more effective (remote) way to work visually, all together, in one space.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

  • MURAL (formerly Mural.ly)
It's been a long time since I used Mural, but my recollection was that the user experience was similar, but with less functionality. I was not a part of purchase decisions, so I can't speak to the selection process.
I would recommend anyone use Miro if they want to work visually, especially in remote group meetings. For fellow UX researchers, Miro is an essential tool for design workshops. On the other hand, I don't view Miro as a place for finished artifacts. If I want to create a final journey map, for example, I'll typically do that work outside of Miro. I would also add that Miro isn't a great tool for text-heavy work. Maybe that goes without saying, but if you need people to read and understand text, it's not a great fit.