Item: Miro
Rating: 8
Author: Nicolas Chatelain

Overall Satisfaction with Miro

Use Cases and Deployment Scope

We use Miro for all the ideation phases of our user-centric projects in MVP. We do divergence and convergence, but also knowledge aggregation during our learning moments. Finally, we use Miro for our company tree, for the organization of the poles, or for the organization of the people themselves. It's a very effective tool for working in groups, and there is little friction in its adoption.

Pros and Cons

Pros

Retrospective ritual: take time at the end of the project to talk about areas of improvement and points of friction. We always use different forms, always based on the use of post-its.
Manage talent coming in and out of the organization as a tree structure and image, so it's much more visual and editable.
To make workshops of collaborations between several designers and developers within the framework of the improvement of our design system in order to better understand the needs and behaviors, all this in the form of a game.

Cons

sorting and grouping post-it notes are complicated compared to Figjam for example. It's not as intuitive.
the size is very easily abused without realizing it because the zoom percentage is not necessarily well indicated.
access to smileys is not easy and it is always frustrating to have to open a panel to access them. Maybe propose to create a custom layout?

Return on Investment

Improve productivity
Improve communication between siloed GBU
Reduce needed time to create and use a workshop within a remote team

Implementation Rating

need to provide a license for each person, it can take time to understand everyone's profile and assign them the right rights. Need to organize in workspaces to keep a privileged space for each team. Requires operational work.

Ease of Integration

I would say almost the same thing: need to provide a license for each person, it can take time to understand everyone's profile and assign them the right rights. Need to organize in workspaces to keep a privileged space for each team. Requires operational work. In addition, everyone must be made aware of the benefits of a dematerialized product.

Collaboration

It has improved the collaboration between the teams and allowed us to face the pandemic of COVID that hit us, in addition to all the other calamities to come. Working on a digital product also allows us to store data quickly and be able to come back to it if needed.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Alternatives Considered

I was not involved in the decision process but what is certain is that the price is in Miro's favor, for the moment. Moreover, Miro has a huge and active community, so the contribution it gives to the tool and to all the contributors is immense.

Other Software Used

Figma, Slack, Notion, Discord, Microsoft Teams

Likelihood to Recommend

Best scenarios: retrospective rituals, convergence and divergence style ideation workshops, knowledge sharing, idea gathering, bingo, sharing a sandbox workspace, and relying on templates produced by the community.Worst scenarios: Map clustering and data classification during the analysis of an oral interview transcript in user experience research. The use of tags is not very obvious and lacks velocity.

Comments

Please log in to join the conversation

Feedback from a large group intern.